Straub’s Online Market 100% Satisfaction Guarantee
You or those who receive your order must be absolutely satisfied, or we'll make it right with either an appropriate replacement or refund. Every time!
We have been in business for over 115 years so we think we’re pretty good at keeping our customers 100% satisfied. However, we’re certainly not perfect and therefore mistakes do happen.
So, if you experience a problem with any of our products, customer service or shipping, please let us know. We are committed to do whatever it takes to make it right for you!
Please do not hesitate to contact us.
It will be our pleasure to make you happy.
Thank you for your business!