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home : customer service : shipping information
Shipping Information | Refund & Return Policy | FAQs | Wine Shipping Guidelines
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We take great care in shipping your products so that you receive reliable delivery on every order. Unless noted otherwise, we ship all items within 1-3 days of receiving your order (on Standard Shipping only). Everything else is sent the day you select.

Shipping Charges
At Straub's, we offer Standard, 2nd Day Air, and Next Day Air shipping via United Parcel Service (UPS). Our shipping rates are calculated according to the total price of your order. The rates are as follows:

Subtotal
Standard/Ground
2nd Day Air
Next Day
$0.00-$20.00
$8.95
$21.90
$33.90
$20.01-$30.00
$9.95
$22.90
$34.90
$30.01-$40.00
$11.95
$24.90
$36.90
$40.01-$50.00
$14.95
$27.90
$39.90
$50.01-$60.00
$16.95
$29.90
$41.90
$60.01-$75.00
$19.95
$32.90
$44.90
$75.01-$100.00
$23.95
$36.90
$48.90
$100.01-$125.00
$27.95
$40.90
$52.90
$125.01-$150.00
$32.95
$45.90
$57.90
$150.01-$200.00
20%
    
Over $200.01
15%
    
Gift Cards
$1.00
n/a
n/a
Hawaii & Alaska Shipping
There will be a $15.00 additional charge added to all orders shipped to Hawaii or Alaska.

Saturday Shipping
At this time, we do not offer Saturday shipping or deliveries.

Local Shipping
All local deliveries will be assessed no more than $15.00 for shipping.

Shipping With Your Own Carrier Number
At Straubs.com, we ship all orders using UPS. However, if you have your own carrier number either with UPS or another shipping company, and would like to use it instead, call our Gift Department at 866-725-2121 ext. 12. However, if you do choose this option, Straub's waives responsibility for the condition of the goods during shipment and can not guarantee your full satisfaction. Click here for more information.

When will my order arrive?
The following map shows the amount of time it will take for your package to arrive. All orders are being shipped from St. Louis, MO.

Shipping Alcohol
For orders containing alcohol, we can only ship to a limited number of states. To view these states, go to our Wine Shipping Guidelines page.

Perishable Items
For orders that contain perishable items, such as meats, chocolates, or cakes (My Grandma's Coffee Cakes not included), in order to ensure freshness, we have a two day maximum shipping. If you are shipping to a state that is more than 2 days away, your order will be automatically be shipped 2nd Day Air.

Gift Baskets
Gift baskets containing fruit will not be shipped outside of a 100 mile radius of our Clayton store during the months of May, June, July, and August. Due to the heat, we cannot guarantee that your fruit will arrive in prime condition. If you do want to ship a gift basket outside of that range, please call us at 314.725.2121 ext. 12 and we can substitute items for the fruit.

Heat Sensitive Items
All of our heat-sensitive orders are packaged in styrofoam containers with some cooling agent, such as gel packs, inserted.

Missouri Exclusive Items
This stamp indicates that the product is only available to be shipped within Missouri, due to perishability. All other orders will not be accepted.
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