If your order is damaged during shipping or in some other way is not up to your expectations as far as appearance of the product, you are entitled to a full refund or replacement products.

If you accidentally clicked on the wrong product and do not want to keep it, we will give you a refund for the product only and we do ask that you ship the product back to us at your expense.

If there are any other refund or return questions, please call Mary in our Gift Department at 866-725-2121 ext. 12.